Schneider Shrub and Tree Care Operations Manual TOC
Section 1: Introduction (4 Pages)
Section 2: Sales (16 Pages)
• Sales vs. Marketing
• Understand what is standing in your way
• Sales Process
• Questioning Pyramid
• Identifying the Right Client
• Building a Sales Target
• Building a Marketing Strategy
Section 3: Operations (19 Pages)
• The Schneider Shrub and Tree Care Mobile Office Assistant
• Your Office
• Ordering Supplies
• Financial Procedures
• Working under contractors such as landscapers
• Backing up your data
• Forms
Section 4: Servicing Clients (3 Pages)
• Appointments and Reminders
• What do you do when you get to the site
Section 5: Equipment and Vehicle Maintenance (4 Pages and Videos)
• Maintaining your Truck and Equipment
• Maintaining your Tools
Section 6: Supplies (2 Pages)
• Nutritional Supplies and Ordering
• Control Supplies and Ordering
• Storage and Handling
Section 7: Growing Your Business (3 Pages)
• Understanding your Business
Life of a Client
Adding more Clients
Adding more Services
• Growing Your Business